No! Subscriptions can be cancelled or reactivated whenever you like – it’s entirely up to you. There are no penalties or fees for cancellation and no minimum term applies. Unfortunately however, we cannot refund bets that have already been placed /tickets that have already been purchased.
You can manage your subscription online at any time in your My Bets & Tickets area, which can also be accessed by tapping 'Manage Subscriptions' from your main Account menu if you do have any active subscriptions. Please be sure to use the 'Jackpots' or 'Syndicates' tabs in this area, depending on which kind of game you went for.
By choosing to activate a subscription, the numbers you've chosen will be valid on all future draws of your selected game! You’ll never miss a prize if your numbers come up, and we’ll automatically renew your bet/ticket using your registered payment method.
If you’re having difficulty managing or cancelling your subscription, please contact our Member Support team by emailing support@lottogo.com or by using the Live Chat feature on our website.